Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the typical shipping timeline for furniture items?
Most of our handcrafted home pieces are processed within 3-5 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.
Do you offer international shipping?
Currently, The Foalyard ships exclusively within the continental United States and Canada to ensure the safety and integrity of our larger home decor items during transit.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return unless they arrive damaged.
How can I track my order?
Once your order has been dispatched, you will receive an email with a unique tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
Are the materials used in your products sustainable?
Yes, we prioritize ethically sourced wood, organic textiles, and eco-friendly finishes. Detail regarding specific materials can be found on each individual product page.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Affirm for larger home investments.